Roadside Assistance

Roadside Assistance

Don’t ever be left stranded! With Roadside Assistance, car trouble is no trouble. Available 24/7, Roadside Assistance is there for you if any of your family vehicles need gas, batteries, flat tire assistance, or up to 15 miles of towing – all with coverage of up to $80. With Roadside Assistance, you and your family are safe wherever you are – around town or on trips – and especially when it’s most inconvenient to have car trouble!

* Towing Assistance
* Flat Tire Assistance
* Fuel, Oil, Fluid and Water Delivery Service
* Lock-out Assistance
* Battery Assistance
* Collision Assistance

Intro
Tuesday, June 01, 2010 5:52 AM
Flat Tire? Dead battery? Out of gas? Need a tow? Call Roadside Assist toll free 24 hours a day and a service vehicle will be sent to help.
B2B-General Information
Friday, June 12, 2009 8:45 AM

Get one free service call per disablement on tire change, battery service, lost keys/unlock, gas delivery, collision assistance, parts delivery, and parts installation, plus up to 15 miles towing (up to $80 retail value).
Gen Info-Spanish
Thursday, October 16, 2008 7:45 AM
ROADSIDE ASSISTANCE

Ventajas

* Disponible 24 horas al día, 365 días del año.
* Miembros cubiertos incluyen miembro y sus dependientes hasta los 21 años de edad que vivan en la misma dirección registrada al conducir cualquier automóvil que poseen o arrienden (Por 12 meses o más).
* Servicio de grúa:
* Asistencia en un reventón de neumático
* Servicio de envió de agua, gasolina, aceité o liquido para motor
* Asistencia de cerrajero
* Asistencia para batería
* Asistencia en collision

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FAQ
Thursday, July 19, 2007 4:40 AM
ROADSIDE ASSIST FAQs

Q. How does this benefit work?
A. Just by calling the toll-free number on the membership card, a service vehicle is dispatched to the member's location. Emergency Roadside Assistance is available throughout the United States and Canada, 24 hours a day, 365 days a year. Members only pay for any costs in excess of the $80.00 per occurrence limit plus any non-covered costs.

Q. Can the vehicle be left unattended where it became disabled and still be serviced?
A. Service providers are not allowed to service an unattended vehicle so it is important that the vehicle remains attended after the call for assistance has been placed.

Q. Can members still be reimbursed if they pay out of pocket at the time of service?
A. Members must contact Emergency Roadside Assistance's 24-hour, toll-free number to have an authorized network service provider dispatched to their assistance. Assistance obtained through any source other than the Emergency Roadside Assistance provider is not covered and is not reimbursable. In the event that service is not obtainable through the Emergency Roadside Assistance provider, the member will receive an authorization number from the Emergency Roadside Assistance provider and will receive a refund of payments made according to the program benefit and coverage limits for services secured independently.

Q. What exactly is considered a 'covered emergency?'
A. The following are covered emergencies, subject to the $80.00 per occurrence limitation:

* Towing Assistance - When towing is necessary, the covered vehicle will be towed to the closest qualified service facility or to any location requested
* Battery Service - If a battery failure occurs, a jump-start will be applied to start the covered vehicle
* Flat Tire Assistance - Service consists of the removal of the flat tire and its replacement with the spare tire
* Fuel, Oil, Fluid, and Water Delivery Service - An emergency supply of fuel, oil, fluid, and water will be delivered if you are in immediate need. You must pay for the fuel or other fluid when it is delivered
* Lock-out Assistance - If your keys are locked inside of the vehicle, we will provide assistance in gaining entry to the vehicle.

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General Information
Monday, August 21, 2006 11:38 AM
ROADSIDE ASSISTANCE

Roadside Assistance is available 24 hours a day, 365 days a year to assist members when owned or leased vehicles are disabled as a result of unavoidable circumstances. Members will only have to pay for any non-covered expenses or covered costs in excess of the 15 miles per occurrence maximum (up to $80 retail value). Coverage is extended to the member, spouse, and dependent children up to 21 years of age permanently residing at registered address when driving any vehicles that they own or lease for 12 months or longer.


Highlights

* Available 24 hours a day, 365 days a year
* Up to 15 miles towing (up to $80 retail value) per occurrence maximum for covered charges
* Covers Member, spouse and dependent children up to age 21 permanently residing at registered address when driving any vehicles they own or lease (12 months or longer)
* Towing Assistance
* Flat Tire Assistance
* Fuel, Oil, Fluid and Water Delivery Service
* Lock-out Assistance
* Battery Assistance
* Collision Assistance