Friday, September 16, 2011

TelaDoc How to Use


TELADOC™800-835-2362BENEFIT HIGHLIGHTS Physicians who diagnose medical problems and prescribe short-term medication when appropriate using a cross coverage consult If medicine is needed a prescription is phoned into your local pharmacy All state licensed physicians specialize in cross coverage consults. They are primary care physicians, internists and urgent care physicians Doctors available 24 hours a day, 365 days a year Speak to a doctor quickly in most cases in less than an hour, but always within 3 hours guaranteed Doctor reviews your electronic health record prior to each consultation to aid diagnosis Fast, cost effective medical attention that saves both time and money You have already paid the membership access fee for this service. PLEASE REGISTER NOW!HOW TO REGISTER Required: There is no fee to register on line. There is a one-time registration fee of $12 per member if registering over the phone prior to your first consultation will be charged. Required: Credit Card, Debit Card or ACH Optional: The name and telephone number of your pharmacy (if you do not have this information handy, there is a search tool on the registration page to help you locate a CVS location nearest you.)REGISTRATION (Mandatory)Follow the steps below to register with Teladoc™.1.     Go to www.Teladoc.com and click Set Up Account.2.     Enter your legal first name, last name, date of birth and the company code. The company code is the group number listed on the front of your membership card. Note: You may also be asked to enter in your member ID in a future prompt so please keep your card available. After all have been entered, click Set Up Account Now.3.     Complete all required fields on the Account Set Up page. Under Login Information you may keep your generated username/member ID or you may change it now. *Please contact the Member Services number on your membership card if you experience login issues.4.     After you read the Terms and Conditions and Privacy Policy, signify your acceptance by entering your eSignature and then click Submit. What's Next? Medical History Disclosure: Each Teladoc™ member must complete a Medical History Disclosure prior to requesting their first consultation. This is a separate step from registering your account and is similar to the paperwork you complete on your first visit to a doctor. You may complete your Medical History Disclosure online for FREE. If you do not have Internet access, call 800-835-2362 and a representative will take your medical history over the telephone. There is a $12 charge associated with this option and a credit card payment is required during the call.To complete your Medical History Disclosure online: Logon to http://www.teladoc.com. Click on Login/Register in the upper right hand corner of the website page. Enter the username and password you created during registration. Complete the Medical History Disclosure. Complete the steps above for each participating family member.When you need a medical consult, go online to request a consult or call 800-835-2362. Teladoc™ is not associated with any doctor network included in your benefits package nor do they have access to network information. For that info, call the Member Services number on your membership card.Disclaimers Teladoc does not replace the primary care physician. Teladoc is not available in Oklahoma. Teladoc does not guarantee that a prescription will be written and operates subject to state regulations. Teladoc does not prescribe DEA controlled substances. Teladoc physicians reserve the right to deny care for potential misuse of services.  Teladoc, Inc. © 2002-2011.


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